Privacy & safety
Where your data lives and how to delete it
The short version: your conversations are yours, encrypted, and deletable. The details live on the security and privacy pages; this is the practical answer.
Where it lives
- Audio and transcripts are encrypted in transit and at rest.
- Processing happens under your account — transcripts, meeting notes, people profiles, and insights are built for you, visible to you, and scoped to your account.
- No training on your data. Fluent does not use your conversations to train models.
What the roadmap adds
Per-user encryption keys and on-device processing are in development. Today's posture is encryption in transit and at rest — not end-to-end. If that's a hard requirement for your use case, the security page describes exactly what exists now.
Deleting your data
Deleting one memory removes its transcript and audio, and the suggestions from it you never kept. Commitments you kept from it stay, named after the meeting, without the quote.
Account deletion is real deletion: conversations, transcripts, people profiles, insights, derived data and stored audio are removed with the account. Deleting the app alone doesn't delete the account — delete the account from inside Fluent (or via contact) if that's what you want.
Getting a copy of your data
There's no in-app export for now. To get a copy of your data, ask through the contact page from the email on your account.
Related
Related questions
Does Fluent train AI models on my conversations?
No. Fluent does not use your audio or transcripts to train models.
Is my audio encrypted?
Your data is encrypted in transit and at rest. Per-user encryption and on-device processing are on the roadmap.
If I delete my account, is the data actually gone?
Yes — account deletion removes your conversations, transcripts, profiles, derived data and stored audio. It's a deletion, not a deactivation.