The insight is in the field. So is the part you forgot to write down.
In-person interviews, home visits, contextual inquiry — the research that matters happens away from the screen. Fluent captures the session through a pendant or your phone, then gives you the speaker-attributed transcript and a searchable record across every interview in the study.
Stay in the conversation. The notes are handled.
Verbatim evidence, not paraphrase
Reports live and die on quotes. Fluent keeps the exact wording — speaker-attributed, timestamped — so the "users said X" claim in your deck traces back to the session where someone actually said it.
Themes across the study
Ask Fluent searches every interview at once: which participants mentioned pricing, where onboarding broke down, what the workaround was. Synthesis starts from evidence, not from your memory of evidence.
Sessions that stay human
No bot joining a call, no laptop wall between you and the participant. The pendant or phone captures the room; you keep the eye contact that makes people say the real thing.
The debrief, done for you
Each session lands as a summary with highlights and a full transcript — the first pass of your field notes written before you're back at your desk.
What a research week looks like with Fluent
Capture in the field, synthesize at the desk.
- In-person interviews and contextual inquiry — captured in the room, transcribed by speaker.
- Diary-study check-ins and follow-up calls that feed the same searchable record.
- Cross-session synthesis: themes, contradictions, and the outlier quote that reframes the finding.
- Stakeholder debriefs where the evidence is a citation, not an anecdote.
Participant consent is part of your protocol already. Fluent records what your device hears — how you disclose it follows your research ethics and local law. The security page covers how recordings and transcripts are held.
Questions
Does Fluent work for in-person research sessions?
Yes. A paired pendant or your phone captures the room audio — home visits, coffee-shop interviews, walkthroughs — and produces a speaker-attributed transcript plus summary. Nothing appears on a screen between you and the participant.
Can I search across all the interviews in a study?
Yes — Ask Fluent queries your full conversation history in natural language. Ask which sessions mentioned a feature, how different participants described the same workflow, or where a theme first appeared.
How does this compare to a call-recording bot?
Bots cover remote sessions on a link. Fluent covers the fieldwork — the sessions bots can't attend — and keeps everything in one searchable record alongside your other conversations.
What about participant confidentiality?
Recordings and transcripts are encrypted at rest and never used to train models. You control retention — export what the study needs, delete the rest. Disclosure and consent remain part of your research protocol.
Keep exploring
Transcripts
Every word, by speaker, with timestamps — the verbatim layer your synthesis sits on.
Ask Fluent
Natural-language search across every session in the study — themes, quotes, and outliers.
Using the pendant you bought
The one-input / one-output / one-habit framework for getting value out of ambient capture.
Plans
Free, Pro, and Premium — start free, no credit card.
Hear it once. Keep it forever.
The best quote of the study is the one you didn't write down. Fluent did.
See Fluent pricing